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livebidcars.com

Contact Us

We're here to help.
Let's talk.

Questions about registration, bidding, selling, or your account? Our dealer support team responds within one business day — usually much faster.

Contact Us

We're here to help.
Let's talk.

Questions about registration, bidding, selling, or your account? Our dealer support team responds within one business day — usually much faster.

Reach us directly

Prefer to talk to a person? Call, email, or write — whatever works for you. Registered dealers can also message us directly from their dashboard.

Dealer Support
Mon–Fri 7am–7pm CT · Sat 8am–2pm CT
Email — General
Response within 1 business day
Email — New Dealers
Registration & onboarding questions
Email — Selling & Consignment
Consignments, reserves & settlements
Headquarters
Chicago, Illinois
Serving dealers in all 50 states

Support Hours

Monday – Friday7:00 AM – 7:00 PM CT
Saturday8:00 AM – 2:00 PM CT
SundayClosed
Live Auction DaysExtended until last lane closes
Send us a message
Fill out the form and the right team will get back to you.

We respond within 1 business day. Urgent auction-day issue? Call us instead.

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Message sent!

Thanks for reaching out. A member of our dealer support team will get back to you within one business day.

Quick Answers

Frequently asked questions

How long does dealer registration take?

The registration form takes about 5 minutes. Once submitted, our compliance team verifies your dealer license and documents within 1 business day. You'll receive an email as soon as your account is approved and ready to bid.

What do I need to register?

You'll need your active dealer license, your dealership's legal information, and a primary contact. Optionally, add your business/sales tax certificate, insurance certificate, and floor plan lender to speed up your buying power setup.

Are there any fees to join?

No. Registration is free and there are no monthly subscription fees. You only pay a transaction fee when you buy or sell a vehicle — and our fees are among the lowest in the wholesale industry.

Can I sell vehicles without being a buyer?

Yes. Your dealer account gives you access to both buying and selling. Many dealers use Live Bid Cars purely to move trade-ins and aged inventory — there's no requirement to buy.

What happens if a vehicle I bought has undisclosed issues?

Every purchase includes an arbitration window. If you discover an issue that wasn't disclosed in the condition report, file a claim from your dashboard with photos and a description. Claims are typically resolved within 5 business days.

Do you offer transport for purchased vehicles?

Yes. You can request quotes from multiple carriers, book, and track delivery — all inside the platform. Transport is coordinated door-to-door from the seller's location to yours.