We're here to help.
Let's talk.
Questions about registration, bidding, selling, or your account? Our dealer support team responds within one business day — usually much faster.
We're here to help.
Let's talk.
Questions about registration, bidding, selling, or your account? Our dealer support team responds within one business day — usually much faster.
Reach us directly
Prefer to talk to a person? Call, email, or write — whatever works for you. Registered dealers can also message us directly from their dashboard.
Support Hours
We respond within 1 business day. Urgent auction-day issue? Call us instead.
Message sent!
Thanks for reaching out. A member of our dealer support team will get back to you within one business day.
Frequently asked questions
The registration form takes about 5 minutes. Once submitted, our compliance team verifies your dealer license and documents within 1 business day. You'll receive an email as soon as your account is approved and ready to bid.
You'll need your active dealer license, your dealership's legal information, and a primary contact. Optionally, add your business/sales tax certificate, insurance certificate, and floor plan lender to speed up your buying power setup.
No. Registration is free and there are no monthly subscription fees. You only pay a transaction fee when you buy or sell a vehicle — and our fees are among the lowest in the wholesale industry.
Yes. Your dealer account gives you access to both buying and selling. Many dealers use Live Bid Cars purely to move trade-ins and aged inventory — there's no requirement to buy.
Every purchase includes an arbitration window. If you discover an issue that wasn't disclosed in the condition report, file a claim from your dashboard with photos and a description. Claims are typically resolved within 5 business days.
Yes. You can request quotes from multiple carriers, book, and track delivery — all inside the platform. Transport is coordinated door-to-door from the seller's location to yours.